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Support and FAQ

Support Email: info@mobile112.net

Please include details of your device (Manufacturer, Android version), your language, and the problem you are experiencing.

We are also pleased to received requests for new features, and offers of assistance for translation of text and help files.

Please note: mobile112 trial and full versions are temporarily unavailable from the Google Play Store due to a change in Google Play Terms and Conditions, which mobile112 does not meet. Until this situation is resolved you can still download the full version from here, and the trial version from here. Please email info@mobile112.net for a new or updated licence. mobile112 lite is still available from the Google Play Store.

FAQ

How do I update to the latest version language and help files?

Please follow these instructions:

  1. If you have created new phrases and wish to keep them, make a backup by going into mobile112, menu key, settings, backup. If you want to use the phrases that come with the new version, and have done a backup, use a file manager app to delete the backup file your language.sql (e.g. english.sql) from the /mobile112 folder on your SD Card.

  2. FAQ

    How do I update to the latest version language and help files?

    Please follow these instructions:

    1. If you have created new phrases and wish to keep them, make a backup by going into mobile112, menu key, settings, backup. If you want to use the phrases that come with the new version, and have done a backup, use a file manager app to delete the backup file your language.sql (e.g. english.sql) from the /mobile112 folder on your SD Card.

    2. If you already have the latest version (V49 released 6th April 2016) please skip to step 5 otherwise update to the new version:

    3. If you a full version or trial version from Android Market: Go to the Android Market, My Apps, mobile112, and choose Update

    4. If you purchased from a distributor, download the new version from here

    5. Run mobile112.

    6. On first running the new version, you will be offered to download the new language file and icons.

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